Privacy Policy

1. Information We Collect

When you fill out a consultation or contact form, we may collect:

• Full Name
• Mobile Number
• Email Address
• Age (if provided)
• City or Location
• Health concerns or wellness goals
• Any additional information you voluntarily provide

We may also automatically collect:

• IP Address
• Browser type and device information
• Website usage statistics
• Cookies and analytics data

2. How We Use Your Information

We use your information to:

• Respond to your enquiries.
• Schedule wellness consultations.
• Contact you regarding appointments.
• Provide information about our wellness programs and services.
• Send appointment reminders.
• Improve our website and customer experience.
• Communicate promotional offers, health education, and wellness updates where permitted.

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information.

Your information may be shared only with:

• Authorized Wellness Worth staff.
• Healthcare professionals associated with your consultation.
• Trusted technology providers (CRM, appointment systems, analytics tools).
• Government or legal authorities where required by law.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. While we strive to protect your data, no online system is completely secure.

5. Cookies

Our website may use cookies to:

• Improve website performance.
• Understand visitor behaviour.
• Measure marketing campaign effectiveness.
• Enhance user experience.

You may disable cookies through your browser settings.

6. Third-Party Services

Our website may use services such as:

• Google Analytics
• Meta (Facebook) Pixel
• WhatsApp
• CRM software
• Appointment booking platforms

These third-party services are governed by their own privacy policies.

7. Marketing Communications

By submitting your details, you consent to receive communications via:

• Phone Calls
• SMS
• WhatsApp
• Email

These communications may include appointment confirmations, consultation updates, wellness information, and promotional offers. You may opt out of promotional communications at any time.

8. Health Information Disclaimer

Information shared through our website is used solely to understand your enquiry and provide appropriate consultation.

The information available on this website is for educational purposes only and should not be considered medical advice or a substitute for professional diagnosis or treatment.

9. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal data where legally permissible.
• Withdraw consent for future marketing communications.

10. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page along with the revised effective date.